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Senior Product & Delivery Specialist - KYC Platforms

Location: 

Vilnius, LT

ABOUT US:

 

As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning “The Other House” in Latin) is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,000 professionals across 24 jurisdictions. 

 

With a deep understanding of what it takes to succeed in alternatives, we believe in being different - in what we do, in how we work and most importantly in how we enable and develop our people. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take. 

 

Find out more about life at Alter Domus at careers.alterdomus.com  

 

Your Role

Take end-to-end ownership of a set of IT initiatives within the KYC & Client Lifecycle technology portfolio, working alongside the Technology Product Manager. You will lead your projects independently, from requirements through to go-live, and act as the primary point of contact for the business and technical teams involved. The role exists to increase the delivery capacity of the portfolio: you will run your own workstreams rather than provide administrative support. 

This is a build-and-scale leadership role. You will inherit strong engineering teams and real production responsibility, and you will be expected to turn a set of good practices into a coherent, measurable, enterprise-wide discipline. 

 

RESPONSIBILITIES 

 

Project & Product Ownership 

  • Own the delivery of assigned projects end to end: scope, planning, prioritisation, risks and outcomes
  • Make day-to-day delivery decisions within agreed boundaries and escalate when needed
  • Translate business needs into a prioritised, delivery-ready backlog 

Business Analysis & Requirements 

  • Lead requirements workshops with business stakeholders (KYC Operations, Compliance, Client Onboarding)
  • Produce user stories, BRDs, acceptance criteria, process maps (BPMN) and data definitions
  • Validate that solutions meet business and regulatory requirements before release 

Delivery Management 

  • Plan and drive delivery in Jira using Agile/Scrum practices (refinement, sprint planning, tracking and reporting)
  • Own the RAID log for your projects and actively resolve blockers
  • Lead UAT planning and execution, and coordinate go-live readiness 

Stakeholder & Vendor Management 

  • Act as the primary point of contact for your projects with business owners, engineering teams and third-party vendors
  • Report progress, risks and decisions to the Technology Product Manager and steering forums
  • Manage vendor deliverables and timelines, and hold vendors accountable 

Governance, Audit & Compliance 

  • Ensure your projects follow IT governance and change management processes
  • Own audit and regulatory requests within your scope: deadlines, evidence and responses
  • Keep product and delivery documentation up to date across Confluence, Jira and SharePoint 

 

Your profile 

 

Experience 

  • 3–5+ years in a Business Analyst, Project Manager, Product Owner or similar IT delivery role
  • Proven track record of delivering IT projects end to end with real ownership of outcomes 

Core Product & Delivery Skills 

  • Strong business analysis practice (requirements elicitation, documentation, validation)
  • Experience writing user stories, BRDs and acceptance criteria 
  • Ability to produce clear process maps (BPMN or equivalent)
  • Able to manage several projects in parallel and prioritise without close supervision
  • Confident stakeholder management: able to challenge, negotiate and drive decisions
  • Strong analytical and problem-solving skills
  • Excellent written and verbal communication in English 

Tools & Platforms 

  • Jira (required) – backlog management, sprint tracking, reporting
  • Confluence (required) – documentation, knowledge management
  • SQL (nice to have) – ability to read and validate data queries 

Domain Knowledge 

  • Financial services industry knowledge (fund administration, KYC/AML, client lifecycle management or payments)
  • Hands-on experience with IT delivery methods (Agile/Scrum or SAFe)
  • Experience working in regulated environments with audit and compliance requirements

 

WHAT WE OFFER

 

We are committed to supporting your development, advancing your career, and providing benefits that matter to you. 

 

Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. 

 

Our global benefits also include:

  • Support for professional accreditations such as ACCA and study leave 
  • Flexible arrangements, generous holidays, plus an additional day off for your birthday!
  • Continuous mentoring along your career progression 
  • Active sports, events and social committees across our offices 
  • 24/7 support available from our Employee Assistance Program 
  • The opportunity to invest in our growth and success through our Employee Share Plan 
  • Plus additional local benefits depending on your location 

 

Alter Domus is an Equal Opportunity Employer: Equity Statement 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. 

(Alter Domus Privacy notice can be reviewed via Alter Domus webpage: https://alterdomus.com/privacy-notice/)

 

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