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Client Onboarding Senior Specialist


Vilnius, LT

Independent and possessing more than twenty years' experience in its field, alterDomus has become a leader in corporate and management services for private equity, infrastructure and real estate funds, as well as listed and unlisted companies. Our current staff of 3,300 people also provides fund administration and financial reporting services globally across 35 offices. We mentor and develop our employees’ technical knowledge and practical skills. We also champion commitment and a customer-oriented mind-set.


Join our team in Vilnius and act as the first point of contact for numerous clients and stakeholders during the onboarding process.


This is likely to be the role for you if:


  • You want to pursue a career in the Alternative Investment Funds Industry and have 2-3 years’ experience working in the funds industry with Business Administration and Corporate Secretarial experience considered an advantage;
  • You have a self-starter mentality, ability to drive operational effectiveness and create solutions by thinking ‘outside of the box’;
  • You have a strong analytical mindset, with an ability to think critically and prioritize competing demands under time pressure;
  • You can effectively motivate others, conveying your expectations while leading by example;
  • You easily build rapport and establish effective working relationships internally and externally with people across a range of different roles and levels of seniority;
  • You show initiative, are adaptable to change and quickly align your priorities with client’s varying requirements and/or timelines;
  • You are an excellent communicator, able to express yourself clearly and concisely in a friendly and professional manner; coupled with strategic and creative problem-solving skills;
  • You have high level of attention to detail coupled with superior organisational skills and take pride in delivering high quality work;
  • You ensure required KPI standards are maintained.


Your key responsibilities will be:


  • Lead and coordinate Officers on the team which will act as the day to day point of contact for the client during the onboarding process.
  • Maintain and develop client relationships, from the time of onboarding to launch of fund structure, acting in a professional, courteous and prompt manner.
  • Ensure effective coordination of various tasks involved at entity set up phase, which will involve liaising with other 3rd party service providers across fund services and multiple internal teams.
  • Oversight of various onboarding functions, including the review of client information and due diligence/KYC documents gathered for submission for compliance approval.
  • Forming collaborative relationships with internal teams to drive operational effectiveness ensuring client queries are dealt with promptly and appropriately.
  • Identify areas for process improvement and provide training and support to the team, where required.
  • Accountability for the onboarding process from outset through to launch of fund structure.
  • Ensure internal policies and procedures are consistently reviewed and adhered to.


Technical knowledge:


  • Prior experience is preferred in areas such as contract negotiations, legal entity formation requirements across various jurisdictions including Limited Partnerships;
  • Exposure to and a strong understanding of Compliance, AML and KYC, Regulatory frameworks across the EU;
  • Familiarity with the key concepts of the AIFM Directive would be of benefit to the candidate. 


Monthly Salary: From 2,460 EUR Gross