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Agency Support Officer

Location: 

Vilnius, LT

ABOUT US:

 

As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning “The Other House” in Latin) is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,000 professionals across 24 jurisdictions.

 

With a deep understanding of what it takes to succeed in alternatives, we believe in being different in what we do, how we work, and most importantly in how we enable and develop our people. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take. 

 

Find out more about life at Alter Domus at careers.alterdomus.com  

 

 

Alter Domus is currently seeking a new Agency Suport Officer to join our team in Vilnius office. This is an exciting opportunity for candidates interested in Financial Services to work on a rapidly growing, business-critical team. The new hire will be an integral member of the Loan Agency Support Team within Private Debt and Credit. 

 

YOUR FUTURE RESPONSIBILITIES:

 

  • Learn to navigate and gain proficiency with both external software systems and internal proprietary systems to update and retrieve reports needed to perform job duties;
  • Coordinate with internal and external parties to ensure deliverables are tracked, deadlines met, proper protocols followed, and exceptions escalated; 
  • Populate and process documentation; including researching and entering appropriate information accurately;
  • Provide high quality client service internally and externally, answering inquiries and resolving problems in a timely manner;
  • Understanding of and ability to open, review and assign computer files according to directory/file path protocols; and
  • Ensure work is completed accurately and on-time while tracking and escalating any issues to the appropriate business unit.

 

AGENCY SUPPORT:

 

  • Demonstrate product and functional knowledge of the leveraged loan market and Loan Agreements;
  • Support the administrative functions of the private credit, direct lender, and broadly syndicated loan (“BSL”) markets;
  • Navigate internal systems and external/industry platforms to verify regulatory adherence and deliver relevant documentation accurately within time sensitive deadlines. 

 

YOUR PROFILE:

 

  • Associate’s or bachelor’s degree in a business-related field or relevant work experience; 
  • Basic knowledge and interest in the financial services industry and operations; 
  • Responsive, friendly, and proactive approach;
  • Excellent written and verbal communication skills;
  • High attention to details;
  • Ability to work in a high-volume, fast-paced, deadline-driven environment;
  • Meet time sensitive work requirements;
  • Exceptional organizational and time management skills;
  • Ability to multitask and prioritize daily workload;
  • Skilled in independently researching and resolving problems; 

 

 

WHAT WE OFFER:

 

We are committed to supporting your development, advancing your career, and providing benefits that matter to you.

 

Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. 

 

Our global benefits also include:

  • Support for professional accreditations 
  • Flexible arrangements, generous holidays, plus an additional day off for your birthday!
  • Continuous mentoring along your career progression 
  • Active sports, events and social committees across our offices 
  • 24/7 support available from our Employee Assistance Program 
  • The opportunity to invest in our growth and success through our Employee Share Plan 
  • Plus additional local benefits depending on your location 

 

Monthly salary: starting from 1750 EUR - 2666 EUR Gross, please note, that the final offer will depend on your competences and interview results. 

 

Equity in every sense of the word:

We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong. 

 

We celebrate our differences, and recognise that our success relies on diverse perspectives and experiences, as we work towards shared goals and a common purpose. We take pride in creating a workplace where all our people are empowered to be truly invested in the alternative and bring their whole selves to work.

 

We are committed to ensuring a welcomling recruiting and onboarding process for everyone. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you. Alter Domus is an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. 

 

(Alter Domus Privacy notice can be reviewed via Alter Domus webpage: https://alterdomus.com/privacy-notice/)

 

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