Yardi Implementation Support Officer (Night Shift)
Taguig, PH
ABOUT US:
As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning “The Other House” in Latin) is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,000 professionals across 24 jurisdictions.
With a deep understanding of what it takes to succeed in alternatives, we believe in being different - in what we do, in how we work and most importantly in how we enable and develop our people. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take.
Find out more about life at Alter Domus at careers.alterdomus.com
The Implementation Support Officer is responsible for delivering the migration of data for newly won business of existing real estate investment funds onto the Alter Domus platforms, under supervision of Senior officer or Manager. This includes co-ordinating with other internal and external stakeholders in the process such as the client, accounting teams, and third-party service providers. The Implementation Support Officer acts as a bridge between the operational/accounting teams and the system/technical team, able to understand the requirements of both sides and drive effective collaboration.
An ideal candidate has strong analytical and troubleshooting skills and is comfortable with working on multiple tasks and projects concurrently. They will also be comfortable explaining technical concepts to stakeholders. This role suits someone who is a self-starter, quick learner, capable of grasping new concepts quickly and consistently delivers results in a client-focused culture. A good level of excel skills, accounting background (A Bachelor's degree in Finance or Accounting or 1-2 years of accounting experience) and attention to detail are key. Yardi software knowledge is an asset but not mandatory.
primary responsibilities
- Deliver client implementation and data migration projects to completion according to project plans, under the direction of a senior officer or manager;
- Develop and maintain a strong understanding of the tools and resources needed to meet deliverables;
- Have a delivery role in Yardi implementations, including the set-up of funds in the system, migration of data from external sources, and gathering of requirements for custom reporting;
- Coach and support operations team members in the best practice use of the system and adoption of new functionality.
WHAT WE OFFER
We are committed to supporting your development, advancing your career, and providing benefits that matter to you.
Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning.
Our global benefits also include:
- Support for professional accreditations such as ACCA and study leave
- Flexible arrangements, generous holidays, plus an additional day off for your birthday!
- Continuous mentoring along your career progression
- Active sports, events and social committees across our offices
- 24/7 support available from our Employee Assistance Program
- The opportunity to invest in our growth and success through our Employee Share Plan
- Plus additional local benefits depending on your location
Alter Domus is an Equal Opportunity Employer: Equity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
(Alter Domus Privacy notice can be reviewed via Alter Domus webpage: https://alterdomus.com/privacy-notice/)
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