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Senior IT System Engineer-Singapore


Singapore, SG

<span style="font-family:"Arial","sans-serif"">For our Global IT Ops department, we are currently looking for a Senior IT SYSTEM ENGINEER. We offer a dynamic, and international corporate atmosphere as well as the benefit of customized training adapted to your needs throughout your career.


<span style="font-family:"Arial","sans-serif"">JOB DESCRIPTION:


<span style="font-family:"Arial","sans-serif"">The IT Senior Systems Engineer will be responsible for the following activities:

  • <span style="font-family:"Arial","sans-serif"">Maintain and Support current infrastructure
  • <span style="font-family:"Arial","sans-serif"">Installation, maintenance and support of system software/hardware and user support;
  • <span style="font-family:"Arial","sans-serif"">Manage and monitor existing systems. Experience with system and network monitoring tools;
  • <span style="font-family:"Arial","sans-serif"">Coordinate vendors and third parties in order to facilitate and speed up problems resolution;
  • <span style="font-family:"Arial","sans-serif"">Manage and troubleshoot LAN, WAN and WiFi infrastructure
  • <span style="font-family:"Arial","sans-serif"">Experience with Microsoft Windows Technologies (Active Directory, GPO, DHCP, DNS,  Print Servers, Sharepoint, File servers solutions). An understanding of Microsoft Azure Cloud would be an asset
  • <span style="font-family:"Arial","sans-serif"">Familiar with O365, i.e. mailbox management, protection management, mail flow troubleshooting
  • <span style="font-family:"Arial","sans-serif"">Familiar with Microsoft Teams platform
  • <span style="font-family:"Arial","sans-serif"">Good experience with Citrix environments
  • <span style="font-family:"Arial","sans-serif"">Experience with Firewall administration (Checkpoint Firewall experience is an asset) and being familiar with Proxy security solutions
  • <span style="font-family:"Arial","sans-serif"">PowerShell Scripting and basic automation
  • <span style="font-family:"Arial","sans-serif"">Basic knowledge of networking
  • <span style="font-family:"Arial","sans-serif"">Familiar with Virtualization Technologies
  • <span style="font-family:"Arial","sans-serif"">Create and update documentation and diagrams and end user handbooks;
  • <span style="font-family:"Arial","sans-serif"">Help to implement new processes in order to improve operational effectiveness and organizational synergies;
  • <span style="font-family:"Arial","sans-serif"">Drive urgency towards customer lab/field issues with the support organization and internal development teams;
  • <span style="font-family:"Arial","sans-serif"">Being familiar with ITIL framework and extensive experience in tickets management and associated workflows
  • <span style="font-family:"Arial","sans-serif"">Work with a Global IT team supporting users all over the world
  • <span style="font-family:"Arial","sans-serif"">Participate on Global infrastructure projects as part of the Global IT Operations team


 <span style="font-family:"Arial","sans-serif"">YOUR PROFILE:


  • <span style="font-family:"Arial","sans-serif"">Bachelor’s Degree;
  • <span style="font-family:"Arial","sans-serif"">7  years of experience as a Systems Engineer;
  • <span style="font-family:"Arial","sans-serif"">Team player with strong interpersonal skills;
  • <span style="font-family:"Arial","sans-serif"">Able to interact with all levels of management;
  • <span style="font-family:"Arial","sans-serif"">Fluent in English (written and spoken);
  • <span style="font-family:"Arial","sans-serif"">Must be willing to travel to remote offices, as needed;