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IT Program Manager

Location: 

Luxembourg, LU

 

We are looking for an IT Program Manager to join the IT Business Infrastructure team. The scope of his/her work will be to lead a multi-year IT infrastructure harmonisation program, in an execution and orchestration role with internal and external parties.

 

 

JOB DESCRIPTION:

 

  • Lead the IT infrastructure harmonisation program across all IT infrastructure domains with the right balance of cost, time, scope, and quality;
  • Based on the available target state designs and the completed program execution set-up further detail the project scope, planning, budget needs together with the project managers;
  • Steer and oversee the concurrent implementation projects. Identify and resolve dependencies and coach the various project managers towards successful project delivery;
  • Follow-up and continuously improve a proper project governance and manage the program, i.e. weekly progress reporting, stakeholder management, program financials, resource planning and utilization control, presentation and execution of decision proposals (incl. scenario analysis);
  • Write program funding proposals to guarantee uninterrupted delivery of services;
  • Manage required RfPs, i.e. creation of RfP documents, coordination of vendor presentations, vendor shortlisting and support of procurement during the contract negotiation;
  • Adapt to changing conditions and modify project execution plan as appropriate while managing multiple projects concurrently;
  • Help implement new processes that achieve greater operational effectiveness and organizational synergies;
  • Develop evaluation method to assess program strengths and identify areas for improvement;
  • Manage clear communication of progress/status with all internal and external project stakeholders towards alignment;
  • Identify blockers and facilitate the removal of those blockers;
  • Anticipate, evaluate and mitigate risks;
  • Comprehend complex technical details and relay information to both technical and business stakeholders;
  • Creation of top management presentations;

 

 

 

 

COMPETENCIES:

 

  • Very strong and proven program and project management skills;
  • Holistic knowledge of all IT Infrastructure domains (e.g. Network, Firewalls, Communication…);
  • Excellent communicator in particular with top management;
  • Talent to challenge team members in constructive and solution oriented way;
  • Ability to manage a team with a diverse array of talents and responsibilities;
  • Exceptional leadership, time management, facilitation, and organizational skills

 

YOUR PROFILE:

 

  • Bachelor’s degree in computer science or related field;
  • At least 10 years of program management experience and a proven track record of successful IT program delivery;
  • Technical background in IT infrastructure is an asset;
  • Team player with strong interpersonal skills;
  • Willingness to work with teams in multiple time zones and able to coordinate multiple 3rd party providers;
  • Experienced in interacting with all levels of management (incl. C-Level) ;
  • Ability to manage challenging situations with constrains, and an expert in building consensus in such situations;
  • You are able to work under pressure and time constraints, and you maintain strict attention to detail in high-pressure situations;
  • You excel in the MS Office Suite and have superb presentation skills;
  • You are fluent in English (written and spoken). French being an asset;
  • You are hands-on, pragmatic and solution-oriented;
  • Willingness to go the extra mile for the success of the program (incl. traveling abroad)