Senior Manager Transformation Communications

ABOUT US:

As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning “The Other House” in Latin) is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,000 professionals across 24 jurisdictions. 

With a deep understanding of what it takes to succeed in alternatives, we believe in being different - in what we do, in how we work and most importantly in how we enable and develop our people. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take. 

Find out more about life at Alter Domus at careers.alterdomus.com  

Job Description

Alter Domus is undertaking significant organisational transformation and requires a Senior Manager, Transformation Communications, for a period of six months.  This role will partner with the Transformation and programme teams to own and deliver communications across our transformation portfolio. This is a senior, high-visibility role that is critical to ensuring colleagues and clients are informed, engaged and prepared for change.

Whilst this is fundamentally a communications role, what will set the successful candidate apart is their ability to deeply understand the context of transformation, including the impact on clients and colleagues, our value proposition to market, and the commercial and operational drivers behind change. This understanding will be the foundation for designing and executing communications and engagement strategies that truly land with speed and impact.

This role requires a senior communicator who can operate strategically, building trusted partnerships at all levels of the organisation, translating complex change into clear and compelling narratives, and leading communications across both programme and project level with confidence and autonomy.

Key Responsibilities

• Communications Strategy — Define and lead the communications strategy for the transformation portfolio, ensuring a coherent and consistent narrative across all programmes, audiences and channels
• Project Communications — Own and deliver internal and external communications for projects end to end within the transformation portfolio. Initial programmes in scope include Client Account Leader (CAL) and Acela
• Enterprise-Wide Communications — Develop and lead communications that articulate the broader transformation programme and strategic narrative to colleagues and clients
• Stakeholder Engagement & Influence — Build and maintain senior, trusted relationships across the business to understand the nuances of each programme, its audience and its impact. Influence and advise stakeholders on communications approach, acting as a trusted expert and thought partner.  Operate in a pragmatic and practical manner whilst maintaining strategic and thoughtful
• Communications Alignment — Partner with the wider Communications team to ensure transformation messaging is consistent and aligned with all other communications being deployed across the business

Key Stakeholders

Transformation Team: Portfolio orchestration and oversight — engage to ensure cross-programme coherence, prioritisation and alignment
Client Delivery & Line of Business Teams: Core delivery partners — day-to-day collaboration on programme-level communications planning and execution, as many transformation projects are owned and driven within these functions
Change Management Team:Close collaboration to align communications with change impact assessments and readiness activities
Communications Team: Partner to ensure alignment and consistency across all colleague and client communications
Client Account Leaders: Engage to understand client relationships, sensitivities and the client impact of transformation
Senior Leadership / ExCo: Engage for sponsorship, approvals and enterprise-wide communications
Product & Technology Teams: Understand the technical and operational detail behind transformation programmes
People Team: Align on colleague communications, particularly where transformation impacts ways of working or roles
GTM / Relationship Management: Collaborate on external communications and ensure client-facing teams are equipped and briefed

What Success Looks Like

• A clear, senior-led communications strategy is in place for the transformation portfolio
• Colleagues understand the transformation, its rationale and their role within it
• Clients receive timely, clear and professional communications ahead of any service changes, and whether they are impacted by more than one change. Communication needs to be client centric not per project
• A consistent and coherent transformation narrative is maintained across all channels and audiences
• The Transformation Team has a trusted, senior communications partner who adds strategic value, not just execution
• Strong, collaborative relationships are built and maintained across all key stakeholder groups

Skills & Experience

• Significant experience in a senior communications role, ideally within a complex, matrixed or dynamic environment.  Technology, product, data and other tech-enabled platform company experience would be advantageous.  Working with contemporary tech / saas or other innovative, AI-native tools and technology would be preferred
• Proven, repeated track record of leading communications through large-scale transformation programmes — this is not a first-time exposure role; candidates should be able to demonstrate multiple cycles of end-to-end transformation communications delivery
• Deep experience navigating and communicating difficult people changes — including restructures, role changes, redundancies and cultural shifts — with the sensitivity, clarity and confidence these situations demand
• Exceptional writing and narrative skills — able to craft compelling, audience-appropriate content that cuts through complexity, builds understanding and drives engagement; a natural and versatile writer across formats and tones
• Strong influencing and advisory capability — able to challenge, shape and guide senior stakeholders on communications approach, acting as a credible thought partner at ExCo level and across the business
• Multi-channel communications expertise — experienced in deploying a broad and evolving range of communications channels and formats, including digital, video, visual storytelling, town halls, manager cascades and emerging tools, selecting the right channel for the right audience and moment
• Extensive experience of both internal (colleague) and external (client) communications
• Highly organised with the ability to manage multiple complex workstreams simultaneously, autonomously and with pace
• Comfortable operating in a fast-paced, evolving environment where priorities can shift and decisions need to be taken quickly with thoughtful judgement

Alter Domus is an Equal Opportunity Employer: Equity Statement 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. 

(Alter Domus Privacy notice can be reviewed via Alter Domus webpage: https://alterdomus.com/privacy-notice/)

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