Events & Conference Program Operations Manager

ABOUT US:

As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning “The Other House” in Latin) is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,000 professionals across 24 jurisdictions. 

With a deep understanding of what it takes to succeed in alternatives, we believe in being different - in what we do, in how we work and most importantly in how we enable and develop our people. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take. 

Find out more about life at Alter Domus at careers.alterdomus.com  

JOB DESCRIPTION:

The Conference Program & Events Operations Managers lead the planning, and execution of a dynamic portfolio of more than 25 annual third-party conferences and proprietary events regionally (NA and EMEA & APAC). Our proprietary events range from small, curated executive dinners and private roundtables to large-scale one-day conferences and multi-day retreats.

This role is responsible for ensuring operational excellence, consistent brand experience, and programmatic quality across all events. The Manager oversees program development, speaker and partner coordination (when relevant), logistics, vendor partnerships, social media promotion, budgeting, and onsite execution while managing multiple timelines simultaneously.

The ideal candidate thrives in high-volume environments, is both strategic and detail-oriented, and can seamlessly shift between managing intimate gatherings and large, high-visibility events.

You will partner closely with our commercial leadership to define, implement, and measure the success of our program, ensuring alignment with our commercial objectives and tracking return on investment.

Your Role:

Portfolio & Program Leadership

• Manage a comprehensive regional portfolio of 25+ third-party conferences and proprietary events annually
• Develop scalable systems, templates, and processes to ensure consistency and efficiency across event types
• Partner with internal leadership to define event objectives, themes, target audiences, and success metrics
• Oversee program design for proprietary events, including agenda development, speaker identification, and content flow
• Serve as internal lead for third-party conference participation, ensuring alignment with organizational priorities
• Maintain a master event calendar and manage overlapping production timelines

Proprietary Event Development (Dinners, Conferences & Retreats)

• Lead end-to-end execution of:
  • Executive dinners and private roundtables (10–30 guests)
  • One-day conferences (100–500+ attendees)
  • Multi-day retreats (50–250 attendees)
• Coordinate speaker recruitment, onboarding, and logistics
• Develop detailed run-of-show documents and production timelines
• Oversee venue sourcing, room setups, catering, AV, décor, signage, and attendee experience
• Manage VIP and speaker hospitality

Third-Party Conference Management

• Serve as primary liaison for third-party event organizers
• Coordinate speaking opportunities, sponsorship benefits, exhibitor logistics, and brand presence
• Manage internal stakeholders attending or participating in external events
• Ensure brand standards and messaging consistency

Operations & Logistics Management

• Build and manage detailed project plans for multiple concurrent events
• Oversee registration platforms and attendee communications
• Manage vendor sourcing, negotiation, and contract execution
• Supervise onsite event operations and troubleshoot in real time
• Coordinate staff, contractors, and volunteers across events

Budget & Financial Oversight

• Develop and manage individual event budgets and aggregate portfolio tracking
• Monitor expenses, forecast costs, and identify cost efficiencies
• Reconcile invoices and prepare post-event financial summaries

Stakeholder & Cross-Functional Collaboration

• Partner closely with marketing, communications, sponsorship, executive leadership, and external partners
• Provide clear, proactive updates on event progress and risks
• Support leadership visibility at key conferences and proprietary gatherings

Measurement & Continuous Improvement

• Define KPIs for different event types
• Collect and analyze attendee feedback and engagement metrics
• Prepare post-event reports and recommendations
• Refine processes to improve scalability across a large event portfolio

Your Profile:

• Bachelor’s degree in Event Management, Hospitality, Business, Communications, or related field (or equivalent experience)
• 5–8 years of experience managing conferences and executive-level events
• Experience overseeing a high-volume, multi-event portfolio
• Proven ability to manage events ranging from small private gatherings to multi-day conferences
• Strong project management and prioritization skills
• Experience managing budgets and negotiating vendor contracts
• Exceptional organizational and communication skills
• Ability to travel and work evenings/weekends as needed

WHAT WE OFFER

We are committed to supporting your development, advancing your career, and providing benefits that matter to you. 

Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. 

Our global benefits also include:

• Support for professional accreditations such as ACCA and study leave 
• Flexible arrangements, generous holidays, plus an additional day off for your birthday!
• Continuous mentoring along your career progression 
• Active sports, events and social committees across our offices 
• 24/7 support available from our Employee Assistance Program 
• The opportunity to invest in our growth and success through our Employee Share Plan 
• Plus additional local benefits depending on your location 

Equity in every sense of the word:

We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong. 

We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. We take pride in creating a workplace where all our people are empowered to be truly invested in the alternative and bring their whole selves to work.

We are committed to ensuring a welcoming recruiting and onboarding process for everyone. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you. 

(Alter Domus Privacy notice can be reviewed via Alter Domus webpage: https://alterdomus.com/privacy-notice/)

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