Business Analyst - Workflow & Automation

ABOUT US:

As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning “The Other House” in Latin) is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,000 professionals across 24 jurisdictions. 

With a deep understanding of what it takes to succeed in alternatives, we believe in being different - in what we do, in how we work and most importantly in how we enable and develop our people. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take. 

Find out more about life at Alter Domus at careers.alterdomus.com  

As a Business Analyst in the Workflow and Automation team, you will be the bridge between complex business operations and our advanced technical delivery. You won’t just be documenting requirements; you will be architecting the future of our operations by identifying opportunities for Agentic AI, Automation and Intelligent Workflow Orchestration.

Key Responsibilities:

• Discovery & Solution Design: Facilitate workshops with business leads (e.g., Client Delivery, Fund Admin) to map "As-Is" processes and design "To-Be" automated workflows.
• Agentic Solution Strategy: Identify use cases for Agentic AI (autonomous agents) where systems can move beyond static rules to reason, use tools, and handle complex exceptions.
• Requirement Engineering: Translate high-level business needs into detailed functional specifications, user stories, and technical flowcharts for developers.
• Automation Roadmap: Prioritize a backlog of automation opportunities based on ROI, risk mitigation, and impact on client service levels.
• Stakeholder Management: Act as the primary liaison between "The Business" and "The Devs," ensuring that automated solutions solve real-world operational bottlenecks.
• UAT & Implementation: Lead User Acceptance Testing (UAT) for automated solutions, ensuring the "Bot" or "Agent" performs accurately and handles edge cases
• Good working knowledge of JIRA

Required Experience & Skills:

• Experience: 8+ years of Business Analysis experience, with at least 2 years dedicated to Automation or Digital Transformation projects.
• Workflow Expertise: Deep understanding of BPM (Business Process Management) and workflow orchestration tools (e.g., Jira Service Management, n8n and Anthropic tool chain).
• Automation Knowledge: Proven track record in projects involving Low-Code automation platforms.
• Agentic AI Literacy: A strong conceptual understanding of Agentic AI—knowing how LLM-based agents differ from traditional automation and how they can be applied to unstructured data tasks.
• Data Savvy: Ability to understand how data flows between disparate systems via APIs.
• Financial Services Context: Experience in Fund Administration, Debt Capital Markets, or Private Equity is highly desirable.

Behavioral Traits (The "AD" Way)

• Succeed at Speed: You thrive in a fast-paced environment and can pivot quickly when business priorities shift.
• Take Charge Together: You are a collaborative leader who breaks down silos and shares accountability for project success.
• Adapt with Authority: You make decisions based on data and insight, not just assumptions.

WHAT WE OFFER

We are committed to supporting your development, advancing your career, and providing benefits that matter to you. 

Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. 

Our global benefits also include:

• Support for professional accreditations such as ACCA and study leave 
• Flexible arrangements, generous holidays, plus an additional day off for your birthday!
• Continuous mentoring along your career progression 
• Active sports, events and social committees across our offices 
• 24/7 support available from our Employee Assistance Program 
• The opportunity to invest in our growth and success through our Employee Share Plan 
• Plus additional local benefits depending on your location 

Equity in every sense of the word:

We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong. 

We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. We take pride in creating a workplace where all our people are empowered to be truly invested in the alternative and bring their whole selves to work.

We are committed to ensuring a welcoming recruiting and onboarding process for everyone. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you. 

(Alter Domus Privacy notice can be reviewed via Alter Domus webpage: https://alterdomus.com/privacy-notice/)

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