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IT Systems Engineer

Location: 

Cork, IE

<span style="font-family:"Arial",sans-serif">Location: 

<span style="font-family:"Arial",sans-serif">Cork, Ireland

<span style="font-family:"Arial",sans-serif">For our Global IT Ops department, we are currently looking for an IT SYSTEM ENGINEER. We offer a dynamic, and international corporate atmosphere as well as the benefit of customized training adapted to your needs throughout your career.

 

JOB DESCRIPTION:

 

The Systems Engineer will be responsible for the following activities:

  • Maintain and Support current infrastructure
  • Installation, maintenance and support of system software/hardware and user support;
  • Manage and monitor existing systems. Experience with system and network monitoring tools;
  • Coordinate vendors and third parties in order to facilitate and speed up problems resolution;
  • Manage and troubleshoot WiFi networks
  • Experience with Microsoft Windows Technologies (Active Directory, GPO, DHCP, DNS,  Print Servers, Sharepoint)
  • Experience with O365, i.e. mailbox management, protection management, mail flow troubleshooting
  • Experience with Microsoft Teams platform
  • Familiar with Citrix environments
  • PowerShell Scripting and basic automation
  • Basic knowledge of networking
  • Familiar with Virtualization Technologies
  • Create and update documentation and diagrams and end user handbooks;
  • Help to implement new processes in order to improve operational effectiveness and organizational synergies;
  • Drive urgency towards customer lab/field issues with the support organization and internal development teams;
  • Being familiar with ITIL framework and extensive experience in tickets management and associated workflows
  • Having worked previously on Helpdesk providing support to internal clients will be considered an asset
  • Work with a Global IT team supporting users all over the world

 

YOUR PROFILE:

 

  • Bachelors Degree;
  • 3-4  years of experience as a Systems Engineer;
  • Team player with strong interpersonal skills;
  • Able to interact with all levels of management;
  • Fluent in English (written and spoken);
  • Must be willing to travel to remote offices, as needed;