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Site Reliability Engineer

Location: 

Carmel, US Salt Lake City, US Chicago, US

We are Alter Domus. Our name means “The Other House” and we’re a world leading provider of integrated solutions for the alternative investment industry. We believe in being different. Here, you progress on merit, not who you know. You speak openly, whoever you’re speaking to. And it’s your freedom to decide which cutting-edge kind of finance professional you want to be. Join more than 4,100 fund administration, accounting, tax, loan administration and legal experts worldwide and take pride in being alternative. Alter Domus clients include the world’s leading asset managers, lenders and asset owners. We’re specialists who use the most innovative technologies to create unparalleled solutions for the private equity, real assets and debt capital markets sectors. This is where standout talent advances what’s possible in fund administration, corporate services, depositary services, transfer pricing, domiciliation, management company services, loan administration, agency services, trade settlement and CLO manager services.

 

We are currently seeking a new Site Reliability Engineer to join our talented tech team. This is a highly visible position that will require daily interaction with the business users to support break/fix, ad hoc service requests and release management. While production support is the primary responsibility, duties will also include release management, DevOps, and contributing to our platform strategy to drive continuous improvements. You will work closely with our Engineering and Product Teams to deliver best-in-class support to our growing user base. This is a unique opportunity to join a stable and fast-growing business that has a demonstrated track record of career advancement and rewarding talent. Please note this a hybrid position that can be based out of our Chicago (IL), Indianapolis (IN), or Salt Lake City (UT) offices. 


JOB DESCRIPTION:

  • Be responsible for the reliability and uptime appropriate to users’ needs of Cloud solutions and services
  • Support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning and launch reviews
  • Write, review, and execute SQL code and tools to assist Level 2 & 3 support to diagnose and resolve incidents
  • Maintain and improve services once they are live by measuring and monitoring availability, latency and overall system health
  • Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity
  • Gauge the effectiveness and efficiency of existing systems and infrastructure; implement strategies for improving or further leveraging these systems within a geoscience workflow
  • Collaborate with network and security staff to ensure smooth, secure and reliable operation of application software and systems
  • Develop, implement and document best practice policies and procedures for new projects or initiatives
  • Use the service management systems, ensuring that best practices and lessons learned are made available to the wider technical community
  • Engage in incident response and blameless postmortems
  • Maintains the required level of DevOps expertise and skills for self and team through training and development as appropriate for the execution of the project
  • Develop, maintain, and monitor a suite of CI/CD pipelines for products
  • Regularly engage with the development team on code compliance, security scans and static/dynamic analyses to maintain quality compliance on all code repositories
  • Participate in advanced debugging activities on the cloud-based distributed system

 

YOUR PROFILE:

  • Knowledge of Azure DevOps CI/CD tools, including Pipelines and Releases
  • Knowledge of cloud computing platforms, such as Microsoft Azure
  • Knowledge of application monitoring tools (e.g. DataDog, NewRelic, AppInsights)
  • Bachelor's degree (or equivalent related professional experience) / Master’s degree in science or engineering with software experience or education
  • Minimum 3 years of relevant experience

 

ABOUT US:

Independent and possessing more than fifteen years’ experience in its field, Alter Domus has become a leader in corporate and management services for private equity & infrastructure and real estate funds as well as listed and unlisted companies. Our global staff of over 4,000 people also provides fund administration and financial reporting services. We mentor and develop our employees’ technical knowledge and practical skills. We also champion commitment and a customer-oriented mindset.

 

WHAT WE OFFER:

Alter Domus offers a competitive, comprehensive benefits package including a generous vacation policy, a diverse work environment, and strong global connections. As you collaborate with colleagues in our fast-paced environment, you will gain exposure to demanding and stimulating experiences that you will take with you as your career progresses. We provide a sophisticated work environment with prominent clients that will take your ambitions and talents to the next level and give you the resources and support you need to succeed.

 

For more information, please visit: www.alterdomus.com

 

Alter Domus is an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

 

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