Client Cash Operations Officer

ABOUT US 

We are Alter Domus. Meaning “The Other House” in Latin, Alter Domus is proud to be home to 85% of the top 30 asset managers in the alternatives industry, and more than 5,000 professionals across 23 countries. 

With a deep understanding of what it takes to succeed in alternatives, we believe in being different. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take. 

Find out more about life at Alter Domus at careers.alterdomus.com  

JOB DESCRIPTION:

• Manage and execute domestic and international payment transactions, ensuring all payments are processed accurately and on time.
• Liaise with Japanese banks (both major and regional) to open and close accounts, to resolve any issues related to banking operations, including the installation and troubleshooting of digital certificates and other IT-related matters.
• Prepare and input payment details into Electronic Banking (EB) systems in Japanese, ensuring compliance with all relevant regulations and company policies (including but not limited to preparation of the payments checklists, submission of reports to Bank of Japan, performance of call-backs etc.).
•  Read and interpret client invoices, ensuring all payment instructions are received from authorized signatories and processed by the specified value dates.
• Collaborate with our London-based and India-based automation team to promote and implement automation of payment-related processes as far as practical and manage those interactions.
• Take full ownership of the cash management process, with a view to eventually leading the operation and managing a team within the next 18-24 months.
• Build strong relationships with clients and internal stakeholders, ensuring all cash management activities align with business objectives and client expectations.

YOUR PROFILE:

• Fluent in Japanese (N1), with strong English proficiency.
• Proven experience working with Japanese banks, including both major and regional banks.
• Strong understanding of domestic and international payment processes and systems.
• Experience with Electronic Banking (EB) systems and digital certificate installation.
• Ability to read and interpret client invoices and payment instructions.
• Excellent problem-solving skills and attention to detail.

WHAT WE OFFER:

We are committed to supporting your development, advancing your career, and providing benefits that matter to you. 

Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. 

Our global benefits also include: 

• Support for professional accreditations such as ACCA and study leave 
• Flexible arrangements, generous holidays, birthday leave
• Continuous mentoring along your career progression 
• Active sports, events and social committees across our offices 
• Support with mental, physical, emotional and financial support 24/7 from our Employee Assistance Program 
• The opportunity to invest in our growth and success through our Employee Share Plan 
• Plus additional local benefits depending on your location 

Equity in every sense of the word 

We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong. 

We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. Thanks to the work of our Group DE&I Committee and network of DE&I Champions, we empower all of our people to be truly invested in the alternative.  

We are committed to ensuring an inclusive recruiting and onboarding process. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you. 

(Alter Domus Privacy notice can be reviewed via Alter Domus webpage: https://alterdomus.com/privacy-notice/)

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