Sr. Associate - Real Estate & Other Loan Services

ABOUT US 

We are Alter Domus. Meaning “The Other House” in Latin, Alter Domus is proud to be home to 85% of the top 30 asset managers in the alternatives industry, and more than 5,000 professionals across 23 countries. 

With a deep understanding of what it takes to succeed in alternatives, we believe in being different. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take. 

Find out more about life at Alter Domus at careers.alterdomus.com  

POSITION OVERVIEW:

The Real Estate and Other Loan Services team works in many markets and across various product lines including commercial loan servicing, cash management, escrow, construction draw monitoring, and document custody. As a senior resource, you will be responsible for accurate recordkeeping and execution of all deal activities, across various product lines implementing and utilizing efficient and scalable processes. This role will act as the primary point of contact for clients, lenders, traders, fund managers, and other Alter Domus management. 
 

JOB DESCRIPTION:

• Take full ownership of client deliverables and ensure timeframes and deliverables agreed with client are met.
• Calculate, prepare, and distribute monthly reports related to commercial real estate loan servicing, repurchase facilities, loan participations, document custody, and escrow services.
• Review and approve distributions, and escrow payments via wire, ACH, or check.
• Ensure daily, weekly, and monthly reconciliations of accounts with bank records are completed.
• Assist on onboarding of new clients, including collection of KYC documentation and account opening.
• Perform active relationship management and manage issues as they arise objectively and directly with the client for resolution.
• Ensure exceptions are promptly cleared and procedures and regulations are followed.
• Identify areas for implementing additional operational efficiencies and technology solutions.
• Lead, develop, and mentor career path of team members.
• Complete special projects as needed.

Client Service and Communication Skills:

• Responsive, friendly, and proactive personality.
• Critical and creative thinking and solutions driven
• Ability to work in a dynamic team environment and participate in strategic initiatives.
• Highly organized with the ability to work on multiple deadlines on a daily basis.
• Exceptional attention to detail.
• Strong problem solving and critical thinking abilities.
• Ability to independently research and resolve complex problems.
• Strong communication skills and the ability to work closely with internal groups and external clients.

QUALIFICATIONS:

• Bachelor’s degree in finance, accounting, business, or economics preferred.
• Minimum of 3+ years of experience in the financial services or the commercial loan services industry. 
• Knowledge of loan operations, including CRE secured loan facilities, commercial mortgage lending, or loan securitization with product knowledge and customer service experience.
• Significant industry knowledge and experience with complex loan structures and related servicing solutions
• Demonstrated analytic skills and strong working knowledge of fundamental financial/accounting/business concepts.
• Proactive in learning and mastering new concepts, new loan regulations, and creative service processes.
• Strong Microsoft Excel skills and experience.
• Knowledge or familiarity with Bloomberg, performance systems, and other loan research and analysis tools.
• Knowledge of loan servicing technology platforms

Salary range depending on experience: $60,000-105,000+

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WHAT WE OFFER:

We are committed to supporting your development, advancing your career, and providing benefits that matter to you. 

Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. 

Our global benefits also include: 

• Support for professional accreditations such as ACCA and study leave 
• Flexible arrangements, generous holidays, birthday leave
• Continuous mentoring along your career progression 
• Active sports, events and social committees across our offices 
• Support with mental, physical, emotional and financial support 24/7 from our Employee Assistance Program 
• The opportunity to invest in our growth and success through our Employee Share Plan 
• Plus additional local benefits depending on your location 

Equity in every sense of the word 

We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong. 

We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. Thanks to the work of our Group DE&I Committee and network of DE&I Champions, we empower all of our people to be truly invested in the alternative.  

We are committed to ensuring an inclusive recruiting and onboarding process. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you. 

(Alter Domus Privacy notice can be reviewed via Alter Domus webpage: https://alterdomus.com/privacy-notice/)

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