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Quality Assurance Analyst


Chicago, US

Quality Assurance Analyst

Alter Domus is currently seeking a new Quality Assurance Analyst to join our Risk and Compliance team at our Chicago, IL office.


  • Perform various independent reviews and validations for customer transactions and report exceptions where necessary (legal agreements, KYC documents, etc)
  • Analyze review results to identify gaps or issues with processes, procedures or training
  • Monitor exceptions, review for clearing and prepare reporting for the teams and management.
  • Perform a thorough analysis of customer identification documentation, such as formation documents, photo identification, and IRS forms W8/W9 for accuracy, completion, and validity.
  • Assist in monitoring internal system workflows to ensure outstanding items are addressed in a timely manner.
  • Recognize and escalate high-risk factors to the appropriate internal parties for further review.
  • Assist the Legal and Risk Management teams with ad-hoc projects and compliance initiatives as needed.
  • Assist with process and procedure improvement and standardization.
  • Assist with training staff on various risk management processes.



  • Bachelor’s degree in relevant field preferred.
  • Outstanding organization skills and strong attention to detail a must.
  • Ability to learn quickly, adapt to changing priorities, and meet deadlines while maintaining a high level of accuracy.
  • Knowledge of government and banking regulations around KYC and AML a plus.
  • Exceptional written and verbal communication skills.


Alter Domus offers a competitive, comprehensive benefits package including a generous vacation policy, a diverse work environment, and strong global connections. As you collaborate with colleagues in our fast-paced environment, you will gain exposure to demanding and stimulating experiences that you will take with you as your career progresses. We provide a sophisticated work environment with prominent clients that will take your ambitions and talents to the next level and give you the resources and support you need to succeed.


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Alter Domus is an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.