Operations Quality Assurance Analyst


Chicago, US Carmel, US Salt Lake City, US Ogden, US



We are Alter Domus. Meaning “The Other House” in Latin, Alter Domus is proud to be home to 85% of the top 30 asset managers in the alternatives industry, and more than 5,000 professionals across 23 countries. 


With a deep understanding of what it takes to succeed in alternatives, we believe in being different. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take. 


Find out more about life at Alter Domus at careers.alterdomus.com  




  • Perform various independent reviews and validations for customer transactions and report exceptions where necessary.
  • Analyze review results to identify gaps or issues with processes, procedures or training.
  • Monitor exceptions, review for clearing and prepare reporting for the teams and management.
  • Perform a thorough analysis of customer identification documentation, such as formation documents, photo identification, and IRS forms W8/W9 for accuracy, completion, and validity.
  • Assist in monitoring internal system workflows to ensure outstanding items are addressed in a timely manner.
  • Recognize and escalate high-risk factors to the appropriate internal parties for further review.
  • Assist the Legal and Risk Management teams with ad-hoc projects and compliance initiatives as needed.
  • Assist with process and procedure improvement and standardization.
  • Assist with training staff on various risk management processes.


  • Bachelor’s degree in relevant field preferred
  • Outstanding organization skills and strong attention to detail a must
  • Ability to learn quickly, adapt to changing priorities, and meet deadlines while maintaining a high level of accuracy
  • Knowledge of government and banking regulations around KYC and AML a plus
  • Audit or Compliance experience a plus
  • Exceptional written and verbal communication skills




We are committed to supporting your development, advancing your career, and providing benefits that matter to you. 


Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. 


Our global benefits also include: 


  • Support for professional accreditations such as ACCA and study leave 
  • Flexible arrangements, generous holidays, birthday leave
  • Continuous mentoring along your career progression 
  • Active sports, events and social committees across our offices 
  • Support with mental, physical, emotional and financial support 24/7 from our Employee Assistance Program 
  • The opportunity to invest in our growth and success through our Employee Share Plan 
  • Plus additional local benefits depending on your location 



Equity in every sense of the word 


We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong. 


We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. Thanks to the work of our Group DE&I Committee and network of DE&I Champions, we empower all of our people to be truly invested in the alternative.  


We are committed to ensuring an inclusive recruiting and onboarding process. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you. 


(Alter Domus Privacy notice can be reviewed via Alter Domus webpage: https://alterdomus.com/privacy-notice/)