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IMPL-PM - Implementation Project Manager

Location: 

Chicago, US

Position:  Implementation Project Manager (Senior Officer)

Location:  Chicago, Indianapolis or remote

 

Position Description:

The Implementation team plays the critical role of project management and onboarding new funds across various Fund Administration product lines. Alter Domus’ team members are fluent in fund accounting lifecycle, investor servicing, and on-boarding protocols.  This role requires the highest levels of teamwork, organization, and attention to detail; but above all, as the first impression to our new clients, demands the highest levels of professionalism, responsiveness, and poise to excel in a fast-paced, deadline-driven, multi-component environment. This person will have the opportunity to work as a project manager in an entrepreneurial and evolving work environment.

Primary Responsibilities include, but are not limited to, the following:

 

  • Lead implementation of new clients to Alter Domus servicing suite. Primary responsibilities include coordinating internal and client meetings, drafting Agendas, Meeting Recaps, and Project Plans for client transparency.
  • Understand processes and utilize content knowledge to create, update, and hand-off trackers and plans
  • Drive discovery and planning meetings to build accurate project and governance plans for clients
  • Ensure timely and accurate updates of dashboards, analyze processes and draft workflows as needed
  • Exemplify communication skills to confidently interact with internal accountants, service teams, and external clients
  • Research on-boarding set-up protocols when needed & assist with refreshing project management templates
  • Exude a ‘can-do’ attitude and be comfortable working amongst moving priorities to meet aggressive deliverable timelines while working independently as well as collaboratively
  • Understands basic business functions and how they interact within the larger business picture
  • Portray professionalism, exceptional attention to detail, and a positive attitude
  • Showcase flexibility, adaptability to change, ability to manage ambiguity, and create processes
  • Strong attention to content and detail

 

 

Desired Experience, Education & Qualifications:

 

  • Bachelor’s degree with at least 4 years’ work experience in accounting, client service, or financial services; and experience managing end to end processes and implementations.
  • Ability to provide proactive, well-organized, and clear reports to management to illustrate project progress according to plan
  • Diplomatic and results-driven communication style
  • Proven experience building client relationships and managing and communicating with demanding clients
  • Strong project management, organization, communication, and teamworking skills to meet deliverable deadlines
  • Strong Microsoft Office Knowledge (Excel, Word, PPT, etc.) 
  • Project Management Professional (PMP) designation or equivalent is a plus
  • Smartsheet experience is a plus
  • Able to excel in a deadline driven, intense environment while maintaining poise and attention to detail